Privacy Policy
All Service24 (“All Service24”) values your privacy. In this Privacy Policy (“Policy”), we describe the information that we collect about you when you visit our website, allservice24.com (the “Website”) and use the services available on the Website and how we use and disclose that information.
Your use of the Website and/or Services and any personal information you provide on the
Website remains subject to the terms of the Policy and allservice24.com Terms of Use.
If you have any questions or comments about the Privacy Policy, please contact us at
info@allservice24.com. This Policy is incorporated into and is subject to the
allservice24.com Terms of Use, which can be accessed at allservice24.com/terms
Collection of information
“Your information” is defined to include information that whether on its own or in combination with other information may be used to readily identify or contact you such as: phone number, name, and address, email address, etc.
We collect personal information from Service Professionals offering their products and services. This information is partially or completely accessible to all visitors using All Service24 website or mobile application
Use an account with All Service24 , will be required to disclose and provide to All Service24 information including personal contact details, personal identification details and participate in polls or surveys or feedbacks etc. Such information gathered shall be utilized to ensure greater customer satisfaction and help a customer satiate their needs.
The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application:
- Consumers: During the Account registration process and during your usage of All Service24 website or application, you also may provide us with your, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application.
-
Service Professionals: If
you are a Service
Professional and would like to post any
information about yourself, we will require you to register for an Account. During the
Account
registration process, we will collect your business name, telephone number, address, zip
code, a
description of your services, you may require to provide other the messaging/chat
mechanism on
the platform or the calls made through the virtual numbers provided to safeguard the
privacy of
consumers and service professionals.
All the chat/messaging logs or call recordings can be used to but not to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes. address, zip code, a description of your services, you may require to provide other the messaging/chat mechanism on the platform or the calls made through the virtual numbers provided to safeguard the privacy of consumers and service professionals. All the chat/messaging logs or call recordings can be used to but not to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes.
Collection of personal information from social networking sites
You may log into our Website through your Facebook account. If you do so, you must enter the email address and password that you use for your Facebook account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.
We store the information that we receive from Facebook with other information that we collect from you or receive about you.
Facebook controls the information it collects from you. For information about how Facebook may use and disclose your information, including any information you make public, please consult Facebook’s privacy policy. We have no control over how any third party site uses or discloses the personal information it collects about you.
Collection of automatic information, use of cookies and other tracking devices
We and our third party service providers, which include ad networks, use cookies, web
beacons, and other tracking technologies to collect information about your use of our
Website and Services, such as your browser type, your ISP or operating system, your domain
name, your access time, the URL of the previous website you visited, your page views, your
IP address, and the type of device that you use.
We also track how frequently you
visit our
Website and use our Services. We use this information (including the information collected
by our third party service providers) for Website analytics (including to determine which
portions of our Website are used most frequently, what our users like/do not like), to
assist us in determining relevant advertising) both on and off our Website), to evaluate the
success of our advertising campaigns, and as otherwise described in this policy. Currently,
we do not honor browser requests not to be tracked.
We may obtain your device ID, which is sent to All Service24 servers and used in fraud prevention efforts.
How All Service24 uses the information we collect
HOW PERSONAL INFORMATION IS USED
- We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons
- To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services.
- For customer support and to respond to your inquiries.
- For internal record-keeping purposes.
- To process billing and payment, including sharing with third party payment gateways in connection with Website and/or All Service24 products and Services.
- To improve and maintain our Website and our Services (for example, we track information entered through the “Search” function; this helps us determine which areas of our Website users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable ).
- To periodically send promotional emails to the email address you provide regarding new products from All Service24 , special offers from All Service24 or other information about All Service24 that we think you may find interesting.
- To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested
- For All Service24 market research purposes, including, but not to, the customization of the Website according to your interests.
- We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data ) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes.
- To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use.
- We also may compare personal information collected through the Website and Services to verify its accuracy with personal information collected from third parties.
- We may combine aggregate data with the personal information we collect about you.
- From time to time, All Service24 may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, All Service24 shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.
- For a better experience, while using our service, we may require you to provide us with certain personally identifiable information e.g. users name, address, location, phone number, device information. The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app.
Information disclosed to protect us and others
We may disclose your information including Personal Information if:
- All Service24 reasonably believes that disclosure is necessary in order to comply with a legal process (such as a court order, search warrant, etc.) or other legal requirement of any governmental authority
- Disclosure would potentially mitigate our liability in an actual or potential lawsuit,
- Reasonably necessary to enforce this Privacy Policy, our Terms of Use etc.
- Disclosure is intended to help investigate or prevent unauthorized transactions or other illegal activities, or
- Necessary or appropriate to protect our rights or property, or the rights or property of any person or entity.
Information disclosed to third party service providers and business partners
We may contract with various third parties for the provision and maintenance of the Website,
Services and our business operations, and All Service24 may need to share your
personal information and data generated by cookies and aggregate information (collectively,
“information”) with these vendors and service agencies.
For example, we may provide
your
information to a credit card processing company to process your payment. The vendors and
service agencies will not receive any right to use your personal information beyond what is
necessary to perform its obligations to provide the Services to you. If you complete a
survey, we also may share your information with the survey provider; if we offer a survey in
conjunction with another entity, we also will disclose the results to that entity.
Disclosure to non-affiliated third parties in furtherance of your request
Your request for services may be shared with third party websites with whom we have a contractual relationship in order to provide your request with maximum exposure. The post on the third party website will include the details of your request, including your location, and other contact details. Interested bidders, however, will be able to click on your request on such third party site, and will be directed to our Website where they will have access to your contact details (Partial or complete), as would any other service provider on our Website interested in bidding on your request.
Disclosure to other users of our website
If you are a Service Professional, the information that you post (other than your payment information) is available to other users of our Website and our Services. Comments that users post to our Website also will be available to other visitors to our Website (see our discussion of User Generated Content below). In addition, we will post the results (in aggregate form) of surveys to our Website. If you are a consumer, name, and location, as well as the details of your request, are available to all visitors to our Website. Bidding professionals also will be permitted to see the consumer’s full name, telephone number, email address and the -location.
Information disclosed to law enforcement or government officials
We will disclose your information, including, without limitation, your name, city, state, telephone number, email address, user ID history, quoting and listing history, and fraud complaints, to law enforcement or other government officials if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority.
Information disclosed at your request
We may share your personal information with other Registered Users to whom you explicitly ask us to send your information or if you explicitly consent to such disclosure upon receipt of a specific Service. For instance, when you contract for a specific Service with another Registered User, All Service24 will send that Registered User a notice that includes the personal information that you have chosen to allow All Service24 to reveal to users with whom you contract.
Links to External Websites
The Website may contain links to other websites or resources over which All Service24 does not have any control. Such links do not constitute an endorsement by All Service24 of those external websites. You acknowledge that All Service24 is providing these links to you only as a convenience, and further agree that All Service24 is not responsible for the content of such external websites. We are not responsible for the protection and privacy of any information which you provide while visiting such external websites and such sites are not governed by this Policy. Your use of any external website is subject to the terms of use and privacy policy located on the linked to external website.
Updating, Deleting and Correcting Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
You can review, correct and delete your personal information by logging into the Website and navigating to your preferences page in “Edit Profile.” You must promptly update your personal information if it changes or is inaccurate. Typically, we will not manually alter your personal information because it is very difficult to verify your identity remotely. Nonetheless, upon your request we will close your Account and remove your personal information from view as soon as reasonably possible based on your Account activity and in accordance with applicable law. We do retain information from closed Accounts in order to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations of any Registered User, enforce our Terms of Use, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion. You should understand, however, that once you publicly post a Request, Offer, Want, Feedback, or any other information onto the Website, you may not be able to change or remove it. Once we have deleted or removed your Account, you agree that All Service24 shall not be responsible for any personal information that was not included within your deleted and/or removed Account that remains on the Website.
What Choices Do I Have Regarding Use of My Personal Information?
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your Account or any Services you have requested or received from us.
Third-Party Ad Networks
We participate in third party ad networks that may display advertisements on other websites based on your visits to our Site as well as other websites. This enables us and these third parties to target advertisements by displaying ads for products and services in which you might be interested. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third party cookies and other technologies are governed by each third party’s specific privacy policy, and not by All Service24 ’s Policy. We may provide these third-party advertisers with information about your usage of our Site and our services, as well as aggregate or non-personally identifiable information about visitors to our Site and users of our service.
Your Full Name and Use of All Service24 Information
Your full name: As a Registered User of the Website you will select a Full Name during the registration process. All of your activities on the Website will be traceable to your Full Name. Certain other people, including other Registered Users with whom you have transacted business via the Website, can see a large part of your activity on the Website. If you book a service with a Registered User, cancel a scheduled service with a Registered User, receive an offer on your posted service from a Registered User, or have posted a service, All Service24 may send a notice to you or the appropriate Registered User that includes your Full Name. Thus, if you associate your real name with your Full Name, the people to whom you have revealed your name may be able to personally identify your Website activities.
2. Using information from All Service24 : The Website facilitates your sharing of personal information with others in order to negotiate, provide, and use the Services. If you agree to contract for a service with another Registered User, you may need to reveal your name, email, phone number, or personal address to that individual so that the service may be performed. Please respect the privacy of others. You agree to use the information of other users solely for the following purposes: 1. All Service24 -transaction-related purposes; and 2. Using Services offered through the Website.
Account protection : Your password is the key to your Account. When creating your password, you should use unique numbers, letters, special characters, and combinations thereof. In addition, DO NOT disclose your password to anyone. If you do share your password or your personal information with others, you are solely responsible for all actions taken via your Account. If you lose control of your password, you may lose substantial control over your personal information and be subject to legally binding actions taken on your behalf. Thus, if your password has been compromised for any reason, you must immediately notify All Service24 to change your password..
User Generated Content
We invite you to post content on our Website, including your comments, feedback, pictures, and any other information that you would like to be available on our Website. If you post content to our Website, all of the information that you post will be available to all visitors to our Website. If you post your own content on our Website or Services, your posting may become public and All Service24 cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy.
Privacy Policy Updates
This policy is current as of the effective date set forth above. All Service24 .com may, in its sole and absolute discretion, change this policy from time to time by updating this document All Service24 will post its updated policy on the website on this page. All Service24 encourages you to review this policy regularly for any changes. Your continued use of this website and/or continued provision of personal information to us will be subject to the terms of the then-current policy.